Contact

Contact Us

We are here to help! Whether you have questions about our products, need help choosing the right hearing aid, or want to check on your order, our friendly team is ready to assist you.

Get In Touch

Email: support@clearsounddirect.com

Phone: Available via Otofonix support at (346) 766-2788

Hours: Monday – Friday, 9:00 AM – 5:00 PM CST

Frequently Asked Questions

Do I need a prescription? No. Our hearing aids are FDA-registered over-the-counter (OTC) devices designed for adults with mild to moderate hearing loss. No prescription or audiologist visit is required.

How long does shipping take? All orders ship free via 2-Day Shipping. Orders placed before 3 PM EST are processed the same day.

What is your return policy? We offer a 45-day money-back guarantee on all products. See our Return Policy for details.